Swiss 5 Stars Hospitality Services
"the success is made of small details..."
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How we can help you?

We are a professional hospitality company with over 35 years of experience specialized in improving Quality Service, Operation Efficiency, and Business Profitability. We offer a full range of professional Consulting, Mentoring, Coaching and unique Staff Training  Crash Courses. Our Mission is to help Owners and Management to build a professional and consistent Guest Service Satisfaction, an organized Workplace Operations to achieve excellent Business Results.

With our proven professional experience we will assist owners/managers to identify “invisible” challenges, evaluate the concept and find new opportunities to get a better result. We are also fully capable of stepping into management or oversight roles to implement solutions and make necessary adjustments to improve the operations efficiency in few days. Our professional advice is wise, realistic and efficient. We believe in quick results providing an immediate analysis of problems and implement solutions. In addition, we will leave you with the tools needed to solve your problems in the future on your own.

"always at your Service"

We are professional specialized in

Mystery Hotel Guest/Restaurant tester
Operation Consulting
Staff recruiting
Managers Coaching
Staff Training (Table and Wine service, Etiquette and Manners and more)
Operation Management troubleshooting
Guest Satisfaction Service
Kitchen Troubleshooting

Using our services, your business will benefit of...

Increasing productivity and business rentability
Assuring high standard Guest satisfaction service
Reducing employees turnover/Solve intern conflicts
Increasing job satisfaction, positive morale, and motivation among employees
Developing advantages over your competitors
Your business will be easier to manage
You and your employees will gain better life
Building a stable clientele
Our Mission

We are committed to assisting Owners and Management to create an exceptional and constant Guest Satisfaction Service through professional consulting and efficient Staff training, which result in Business stability and better profit.

Our values

We care about our clients, honesty, reliability, professionalism, transparency, full engagement and a true passion for the profession.

+1 786 484 9624

Swiss 5 Stars Hospitality Services
777 Brickell Avenue, Suite 500
Miami, FL 33131
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