Swiss 5Stars Hospitality Services
Professional Hospitality Consulting
...our job is to make yours easier!
our Swiss partner
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Welcome to Swiss 5Stars Hospitality Services

Your competent, professional and reliable consultant for the Hospitality industry.

We are a Competent Consulting Hospitality Industry Firm with over 35 years of experience specialized in Reducing Operating Costs, Increasing Business Profitability and Improving Costumers Service Satisfation . We offer a full range of professional Consulting, Mentoring, Coaching and unique Staff Training Crash Courses. Our Mission is to assist Owners or Operations Management to build a professional and efficient Guest Service in a best organized Workplace Operations and achieve excellent Business profit.

With our professional expertise we will assist owners/managers to identify “invisible” challenges, evaluate the concept and find new opportunities to get a better result. We are also fully capable of stepping into management or oversight roles to implement solutions and make necessary adjustments to improve the operations efficiency in few days. Our professional advices are wise, realistic and efficient. We believe in quick results providing an immediate analysis of problems and implement solutions. In addition, we will leave you with the tools needed to solve your problems in the future on your own.

...yes, we can help you!

We are professional specialized in

Mystery Shopper Hotel/Restaurant
Operation Consulting
Staff recruiting
Managers Coaching
Staff Training (Table and Wine service)
Etiquette and Manners
Operation Management troubleshooting
Guest Satisfaction Service
Kitchen Troubleshooting

Using our services, your business will benefit of...

Increasing productivity and business rentability
Assuring high standard Guest satisfaction service
Reducing employees turnover/Solve intern conflicts
Increasing job satisfaction, positive morale, and motivation among employees
Developing advantages over your competitors
Your business will be easier to manage
You and your employees will gain better life
Building a stable clientele
Our Mission

We are committed to assisting Owners and Management to improve Guest Service Satisfation through professional consulting, and Professional Staff training, which result in Business stability and better profit.

Our values

We do care about our clients in offering our reliability, professionalism, transparency, full engagement and true passion for the profession.

+1 305 206 5409    
+11 41 079 784 6093 (Swiss)
777 Brickell Avenue, Suite 500, Miami FL 33131
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