Swiss 5 Stars Hospitality Services

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Welcome to Swiss 5 Stars Hospitality Services
How we can help you?


We are a professional hospitality company with over 35 years of experience specialized in improving Quality Service, Operation Efficiency and Business Profitability. We offer a full range of professional consulting, coaching and staff training courses.

Our Mission

We are committed to assist Owners and Management to create an exceptional and constant Guest Satisfaction Service trough professional consulting and efficient Staff training, which result in Business stability and better profit.

Our values

We care about our clients, honesty, reliability, professionalism, transparence, full engagement and truly passion for the profession


With our proven professional experience we will assist owners/managers to identify “invisible” challenges, revaluate the concept and find new opportunities to get a better result. We are also fully capable of stepping into management or oversight roles to implement solutions and make necessary adjustments to improve the operations efficiency in few days. Our advices are logical, practical and efficient.

We are specialized in...        

  • Mentoring

  • Mystery Hotel guest/Restaurant tester

  • Operation Consulting

  • Managers Coaching

  • Staff Training (Table and Wine service, Etiquette and Manners and more)

  • Operation Management troubleshooting

  • Guest Satisfaction Service

  • Kitchen Troubleshooting

  • Staff recruiting

We believe in quick results providing an immediate analysis of problems and implement solutions. In addition, we will leave you with the tools needed to solve your problems in the future

With our services your business will benefit of...

  • Increasing productivity and business rentability

  • Assuring high standart Guest satisfaction service

  • Reducing employees turnover/Solve intern conflicts

  • Increasing job satisfaction, positive moral and motivation among employees

  • Developing advantages over your competitors

  • Your business will be easier to manage

  • You and your employees will gain better life

  • Building a stable clientele

How we will reach all these goals?  We will act like the business could be ours and because we are real hospitality professional and true passionate about this wonderful industry. With our experience we are capable to take care of every smallest detail. Our bottom line is that we genuinely care about our clients, a small word with a large meaning, an attribute that is sometimes lacking in business services these days. We are truly committed to achieving better results for your business.

The solution to any challenge is to first take action. Once you take this step the answers will follow

For further information call at: 786 484 9624 or contact us today. We will be pleased to assist you.
Yes, we can help you!

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