- Swiss 5 Stars Hospitality Services

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About us

Ettore Nigro
"The Restaurant Doctor"

Ettore is a hospitality professional with over 35 years of experience in the hspitality industry. He's the leading authority on how broke restaurants can become solvent and how good restaurants can become great ones with just little efficient changes.

He started his hospitality career in the summer of his fifteen years. He helped running a family Bistro in a little city in northern Italy with his father. At the age of 17 he moved to Switzerland where he started his first real hospitality professional job as apprentice in a well-known 5-star Hotel. Within only a few years and thanks to his natural talent in business, multilingual skills and quick learning strength, Ettore advanced rapidly became a Restaurant Manager. After working for more than a decade as a restaurant manager in different 4 and 5-star hotels in Switzerland, he decided to go back to school and attended the intensive Federal Swiss Hotel and Restaurant School, which awards a Federal diploma and attests the professionals capability to run any hospitality operations such as hotels, restaurants or any other food & beverage operation. After obtaining the Diploma he successfully ran two Restaurants and a 4 Stars Hotel in Switzerland.

After more than 3 decades of front of the house attendance he decided to step back. He started his own consulting business to share his wide professional experience with operations and hospitality employers who were struggling with their business or staff who wanted to improve their skills. Thanks to his great expertise he was called to share his F&B experience within a Hotel Management School in Switzerland and lectured students from all over the world the true meaning of hospitality service.

During his long career Ettore has covered  step by step every F&B position, from busser to GM to being an owner. There is no better way to understand how the hospitality business really works and it enables one to understand and solve positions issues of every level, and most importantly how to assist, pamper and anticipate guests’ needs.  Who knows him, will say that he is one of the "last Mohicans" of the true hospitality industry and that to learn from his experience and knowledge is priceless.

Today Ettore continues to strive in helping in hospitality operations to prosper in tough times and to deliver an exceptional service. He is a well-known professional advisor to customer service and professional table service in Switzerland and now he established his own company in Miami. He has had the keys in his hand, his name on the loans and the payrolls to meet.

If you have read this far, it’s probably because you’re wondering if your business could benefit from his professional expertise.

Do you have questions for Ettore? Call or contact him today.
Yes, he can help you!

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