Swiss 5Stars Hospitality Services
Hospitality Consulting and Staff Training
...our job is to make yours easier!
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Day four Course

During the first Course you will learn how the hospitality industry really works and understand what is the mission to accomplish. Without doubt, this is the most essential step to become a real hospitality professional.

The Course includes following Topics:

  • Service Sequences

  • The products

  • Our Guests

  • Handling Complains

  • The Wine Service

  • Beverages Service

General objective
By the end of this course, participants will have acquired theoretical understanding how the hospitality operations works.  

Course informations:
Where: 777 Brickell Avenue, Suite 500 Miami, FL 33131 (Map)
When: Every Monday
Time: 10am to 4pm (Lunch break and 1 x 20 minutes break)
What to take with you: Notepad and a pen

Registration fee
: $ 250.00 per person
For further information: Please call at 786 484 9624 or mail us at:

+1 786 647 3604
777 Brickell Avenue, Suite 500
Miami, FL 33131  USA
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