Swiss 5Stars Hospitality Services
Professional Hospitality Consulting
...our job is to make yours easier!
our Swiss partner
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Day four Course

During the first Course you will learn how the hospitality industry really works and understand what is the mission to accomplish. Without doubt, this is the most essential step to become a real hospitality professional.

The Course includes following Topics:

  • Service Sequences

  • The products

  • Our Guests

  • Handling Complains

  • The Wine Service

  • Beverages Service

General objective
By the end of this course, participants will have acquired theoretical understanding how the hospitality operations works.  

Course informations:
Where: 777 Brickell Avenue, Suite 500 Miami, FL 33131 (Map)
When: Every Monday
Time: 10am to 4pm (Lunch break and 1 x 20 minutes break)
What to take with you: Notepad and a pen

Registration fee
: $ 250.00 per person
For further information: Please call at 786 484 9624 or mail us at:

+1 305 206 5409    
+11 41 079 784 6093 (Swiss)
777 Brickell Avenue, Suite 500, Miami FL 33131
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