Swiss 5Stars Hospitality Services
Hotels and Restaurants Professional Consulting
our job is to make yours easier...
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We are a professional hospitality company with over 35 years of experience specialized in improving Quality Service, Operation Efficiency, and Business Profitability. We offer a full range of professional Consulting, Mentoring, Coaching and unique Staff Training Crash Courses. Our Mission is to assist Owners or Operations Management to build a professional, efficient and consistent Guest Service Satisfaction in a best organized Workplace Operations to achieve excellent Business profit.

With our professional expertise we will assist owners/managers to identify “invisible” challenges, evaluate the concept and find new opportunities to get a better result. We are also fully capable of stepping into management or oversight roles to implement solutions and make necessary adjustments to improve the operations efficiency in few days. Our professional advices are wise, realistic and efficient. We believe in quick results providing an immediate analysis of problems and implement solutions. In addition, we will leave you with the tools needed to solve your problems in the future on your own.

yes, we can help you!

We are professional specialized in

Mystery Shopper Hotel/Restaurant
Operation Consulting
Staff recruiting
Managers Coaching
Staff Training (Table and Wine service)
Etiquette and Manners
Operation Management troubleshooting
Guest Satisfaction Service
Kitchen Troubleshooting

Using our services, your business will benefit of...

Increasing productivity and business rentability
Assuring high standard Guest satisfaction service
Reducing employees turnover/Solve intern conflicts
Increasing job satisfaction, positive morale, and motivation among employees
Developing advantages over your competitors
Your business will be easier to manage
You and your employees will gain better life
Building a stable clientele
Our Mission

We are committed to assisting Owners and Management to build an unforgettable and efficient Guest Service through professional consulting and professional Staff training, which result in Business stability and better profit.

Our values

We do care about our clients in offering reliability, professionalism, transparency, full engagement and true passion for the profession.

777 Brickell Avenue, Suite 500
Miami, FL 33131
786 647 3604
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