Swiss 5Stars Hospitality Services
About Hospitality Staff Training
Hospitality Staff Training will provide you with the best restaurant training anywhere! These eTraining courses will ensure you have the necessary knowledge and skills needed to provide the guest with exceptional service, which is key in today's competitive restaurant market.
This profesional Training course teach you all the techniques and skills needed to help you become successful in any front line position of a Food & Beverage operation. Each course is made up of multiple learning modules, providing specific knowledge and skills pertinent for each course. These courses work on a building approach to your learning, from the initial Base Hospitality Course through to the Bartenders Course. These courses can be accessed at any time and from anywhere with an internet connection providing great flexibility, allowing you to learn at your own pace.
We are a learning organization, focused on Hospitality training. Each of our 6 courses has multiple modules loaded with enriched content that is dynamically displayed using multimedia and designed for quick and effective learning. The content is focused and detailed enough to ensure new learners gain the knowledge they need now! Tips, tricks and suggestions from experienced hospitality staff are included within the content, bringing years of experience directly to you. The modules cover content not usually touched on with conventional training, such as guest relations, effective communication and self training tips. Check out the courses for a better understanding of what each course offers.
Our goal is to provide you with an effective training solution which will have you performing like a seasoned pro in no time, because many establishments just don't have the proper training material, the training know how or the necessary time to train staff effectively. The biggest training problem establishment's face, are new employees that just don't know what they need to know, to effectively train themselves while on the job. Meaning they don't know how to ask other staff or management the right questions to excel their learning and become an efficient team player quickly. Our courses will provide you with all the necessary knowledge to excel in your position.
Employers are looking for someone who can learn the position quickly and become an effective team member with minimal effort on their part. The only way to do this, is to first learn what to do, so you know what to ask while on the job. Our courses do just that, narrowing the gap between management's expectations of what they expect you know and what you actually do know.